Removing stains and spots from carpet is not always an easy task, but with the right tools and spotters most will come out. This is what separates a good cleaning company from…well… a not so good cleaning company. There are a few different reasons that I know of for sure as to why some companies don’t carry all the different spotters, and there are many. Many smaller companies struggle, trying to keep up with their equipment payments, mortgage payments ect.. so when money gets tight the first things to go are the very expensive spotters, pre-sprays and rinses. Having the right products on the truck makes all the difference. Another reason that some of the larger companies don’t utilize what’s available to them is because they don’t trust that there own technicians will use them right, putting the wrong chemical on the wrong stain or the wrong carpet type can make matters a whole lot worse, not to mention they can be dangerous if mishandled. The last reason I will mention is just poor organization, running out of stuff and forgetting to re-order.
Now lets say you did your homework, checked reviews, and found a great carpet cleaner. Great! the hard part is done. There are so many stains and spots that we as carpet cleaners run into throughout our work days, some are very easy to remove and some are not. Many stains we just look at and know just what to do… rust, red stains, grease, oil, wax to name a few. Where we struggle is the unknown, we are in a empty rental, tenants long gone, who knows what some of those spots are, they all look the same. So, with that being said if you have a carpet cleaning scheduled always let the cleaner know what was spilled, if you know, it can be the difference of weather or not it will come out. There are spotters and chemicals made specifically for almost every different stain and using the right one will do the trick where as using the wrong one can likely set a stain in worse or damage the carpet fibers. My carpet cleaning company here in Fredericksburg Virginia maintains an inventory of spotters for almost any situation, to give us the absolute best shot of getting everything out.